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You can be a top producer and still be successfully failing

By Mike Terrio

Some of the hardest-working advisors I know have a wall full of plaques. They win the trips, they sit at the top of the production list, and every year they sell a little more than the year before. Then you ask what the practice made, and the room gets quiet. At Motiv8 we call that successfully failing.

What it looks like from the inside

It rarely looks like failure. The calendar is full, the phone rings, and the commissions come in. Underneath, the practice runs on the advisor alone, with a small staff, no real process, and too many hours spent on work that doesn't bring in revenue. Appointments are hard to set, the closing ratio stings, and the marketing reaches people who were never going to sit down with you. Most weeks end the same way, frustrated and a little overwhelmed, with no clear idea why the business isn't making more money.

Why selling more doesn't fix it

This business teaches us to keep score by production. That's how we get recognized, and it's how most of us learned to measure a good year. But production is one number, and a practice can grow its sales and shrink its profit in the same year. Selling more on top of a practice with no process usually means more of the same work, done by the same tired person.

What changes when you run it like a business

The advisors who get out of this spot start by knowing their numbers: what each part of the practice costs, what it brings in, and where the week goes, along with what they sold. From there the work is plain. Build a process your clients notice, put a team and the right technology around you so you aren't doing everything yourself, and find more than one source of revenue inside the relationships you already have.

That last part is where the 8 Elements of Financial Control comes in. When you look at a client's whole financial life in a set order, from income to taxes, you find needs in annuities, life insurance, long-term care, estate planning, and investments inside one conversation. You stop living on the next sale, because one relationship opens more than one door.

Where we start with an advisor

When an advisor comes to us, we sit down and look at how the practice runs today: the staff, the revenue, the process, the marketing, and where it's stuck. Then we build a roadmap around their goals, put the 8 Elements to work, and keep coaching and checking that the plan is being run. Everything we hand them, I ran in my own practice first.

If any of this sounds like your week, let's talk. Book an intro call, tell us where you are, and we'll show you which parts of Motiv8 fit.

About the author

Mike Terrio

Founder of Motiv8 Advisors and founder and President of The Terrio Group, a financial planning practice operating since 2008. Investment Advisor Representative, Chartered Retirement Planning Counselor, and Accredited Asset Management Specialist.

More about Mike

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